Experience Design Principles

Personalization at Scale

Technology enables customization:

• AI-powered recommendation engines
• Real-time experience modification
• Personal preference tracking
• Dynamic pricing optimization

Authenticity Versus Performance

The constant tension in experience design:

• Staged authenticity concerns
• Local participation importance
• Cultural commodification risks
• Balancing access with preservation

Memory Creation

Successful experiences share characteristics:

• Sensory engagement (all five senses)
• Personal participation required
• Story potential for sharing
• Tangible takeaways (skills, products)
• Emotional resonance