The Data Economy in Tourism
Big Data Reality
Data Collection Scale
Every tourist generates gigabytes:
- Location tracking
- Transaction records
- Browsing behavior
- Social media activity
- Communication patterns
Analytics Applications
- Customer journey mapping
- Predictive modeling
- Segmentation refinement
- ROI attribution
Data scientist at major hotel chain: "We know more about guest preferences than they realize. The ethical question is how we use this knowledge—for manipulation or genuine service improvement?"
Privacy Paradox
Regulatory Framework
- GDPR compliance complexity
- Cookie consent fatigue
- Data portability rights
- Breach notification requirements
Trust Economics
- Personalization versus privacy
- Data breach impacts
- Transparency demands
- Consent management